Simple, Transparent Pricing

We are proud to publish our entire price schedule right here on our website so you can see all of our fees and pick the level of service that is right for you.

Full Service Property Management
Commission Free Property Management

With our Full Service Property Management, we handle everything for you. We offer three levels of services so you can pick the one that best suits your needs.

Service Level	Standard Plan	Premium Plan	Luxury Plan
Base Commission Rate	25% Commission	30% Commission	35% Commission

Revenue Generation

Service Level	Standard Plan	Premium Plan	Luxury Plan
Online Marketing with Multiple Sites (i.e. Airbnb, Vrbo, Booking.com, etc.)	Included	Included	Included
Expertly Written Descriptions & Content	Included	Included	Included
Online Listing Optimization	Included	Included	Included
Search Engine Optimization & Online Marketing	Included	Included	Included
Social Media Marketing	Included	Included	Included
Professional Photo Shoot	Included	Included	Included
Retargeting Digital Marketing iRetargeting is buying ads on other websites like Facebook and Google after a potential guest visits our website. We attract traffic to our websites in a variety of ways including search engine optimization and proprietary marketing techniques on Airbnb, Vrbo, etc.	—	Included	Included
Branding Package iWe will create a brand for your home and use it in online marketing, social media, videos, etc.	—	Included	Included
Social Media Presence iWe will create pages for your property on social media sites like Facebook, Instagram, and YouTube to attract more direct bookings.	—	Included	Included
Video Marketing iWe will create short videos and regular length videos for your property to attract more direct bookings.	—	Included	Included

Income Maximization

Service Level	Standard Plan	Premium Plan	Luxury Plan
Length-of-Stay Optimization	Included	Included	Included
Automated Upsells to Fill Vacancies	Included	Included	Included
Personalized Revenue Management	Included	Included	Included
Dynamic Pricing	Included	Included	Included
Standalone Direct Book Website	Included	Included	Included

Property Care

Service Level	Standard Plan	Premium Plan	Luxury Plan
On-Island Contact	Included	Included	Included
Cleaning Fee iWe will provide an exact price once we look at your home.	Depends on Home, charged to guest
Double Inspections Before EVERY Check-in	Included	Included	Included
Detailed Video Taken Pre-Arrival	Included	Included	Included
Inventory Management	Included	Included	Included
Minor Maintenance Labor iIncludes lightbulb replacement, Internet/cable troubleshooting, toilet seat tightening, and plungable toilet clogs.	Included	Included	Included
Customized Stocking Service for Each Stay iOptional – customize non-perishable items that you want to provide for each guest, cost of items not included. Must have storage space in unit.	—	—	Included
Abundant Supplies iWe provide an abundant amount of shampoo, conditioner, body and hand soap, lotion, toilet paper, paper towels, laundry detergent, dishwashing liquid, dishwasher soap, a dish brush, kitchen trash bags, and trash can liners.	Included	Included	Included
Receive Package & Place Items iApplies to items one person can carry. Standard Labor Rate applies to larger items. Please arrange for delivery of large items with our staff before purchasing.	Included	Included	Included
Damage Protection with Every Paid Stay	$500 Limit	$1,000 Limit	$1,500 Limit
Initial Decorating Consultation	2 hours included	4 hours included	10 hours included
Other Maintenance & Repairs Standard Labor Rate iThis applies to work done by in-house staff, not major work that requires an outside vendor.	$100/hour	$75/hour	$65/hour
Shopping, Administrative & Supervisory Services	$75/hour	$50/hour	Included

Guest Experience

Service Level	Standard Plan	Premium Plan	Luxury Plan
Personalized Guest Messages	Included	Included	Included
Personalized Welcome Gifts	Standard	Premium	Ultimate
Post Arrival Call to EVERY Guest	Included	Included	Included
Attractive Digital Guidebooks	Included	Included	Included
Free Concierge Service	Included	Included	Included
Responsive Guest Engagement	Included	Included	Included with Priority Access
24/7/365 Emergency Response	Included	Included	Included
Floral Arrangement for Every Paid Stay	—	—	Included
Personalized Grocery Shopping and Stock Fridge iWe will do your grocery shopping at any one Westside or Kahului store and put everything away, cost of items not included. Seven day notice required.	—	—	2 Times/Year
Use Our Luxury Hotel Style Linens & Towels	$85/bedroom/month	$55/bedroom/month	Included
Cariloha^® Bamboo Linens	$175/bedroom/month	$125/bedroom/month	Included
Mālie Organics Toiletries (Optional)	$8/bedroom/stay	$6/bedroom/stay	Included

Peace of Mind

Service Level	Standard Plan	Premium Plan	Luxury Plan
Detailed Monthly Owner Statements	Included	Included	Included
Complete Transparency Reporting	Included	Included	Included
Full Access to Inspection & Work Order Reports	Included	Included	Included
Payments Initiated by the 5th of Month	Included	Included	Included
Online Owners Portal	Included	Included	Included
Unlimited Owner Use	Included	Included	Included
File TAT & GET Tax Returns	Included	Included	Included

With our Commission Free Property Management services, you save money by doing your own marketing and managing your listings and bookings while we provide local support and services.

Prices Shown Do Not Include General Excise Tax

Service Level	Minimal Plan (Not for Short Term Rentals)	Basic Plan	Enhanced Plan
Base Property Management Fee	$250/month	$400/month +$100 per check-in	$600/month +$100 per check-in
Onboarding Cost (one time)	$100	$500	$500

Property Care

Service Level	Minimal Plan (Not for Short Term Rentals)	Basic Plan	Enhanced Plan
On-Island Contact	Included	Included	Included
Cleaning Fee iWe will provide an exact price once we look at your property. This fee is subject to change at any time based on the condition of the Home, market conditions, an increase in SSP costs, or other reasonable need to change the cleaning fee. Using our cleaning services is required if you want us to provide inspections.	To Be Determined
Minor Maintenance Labor iIncludes lightbulb replacement, Internet/cable troubleshooting and toilet seat tightening.	—	—	Included
Detailed Photos Taken Pre-Arrival iOnly available if we provide cleaning services.	—	—	$25
Decorating Consultation iIncludes two hours during first month of service.	—	$300	Included
Other Maintenance & Repairs Standard Labor Rate iThis applies to work done by in-house staff, not major work that requires an outside vendor.	$125/hour	$125/hour	$100/hour
Starter Supplies iStarter supplies include shampoo, conditioner, body bar soap, hand soap, toilet paper, paper towels, laundry detergent, dishwashing liquid, dishwasher soap, a dish brush, kitchen trash bags, and trash can liners. This service is only available if you use our cleaners.	—	$30	Included
Receive Package & Place Items iApplies to items one person can carry. Standard Labor Rate applies to larger items. Please arrange for delivery of large items with our staff before purchasing.	$25	$25	Included
Shopping, Administrative & Supervisory Services	$100/hour	$100/hour	$75/hour

Guest Experience

Service Level	Minimal Plan (Not for Short Term Rentals)	Basic Plan	Enhanced Plan
Gifts Provided for Guests	N/A	$30	Included
Use Your Own Linens & Towels.	—	Required	Optional
Use Our Luxury Hotel Style Linens & Towels	—	—	$95/bedroom/month
Guest Contact – Business Hours iGuest contact starts on the day of check-in.	Included	$25 per interaction	Included
24/7/365 Emergency Response iGuest response starts on the day of check-in.	$100 per interaction	$100 per interaction	Included